Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Chel Foods LLC/Chelfoods.com (the “Site” or “WE”) By accessing our Site or our Service, you accept our Privacy Policy and Terms of Use, and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy. If you do not agree with our terms, your choice is not to use our services. 

INFORMATION WE COLLECT

When you visit the Site, we automatically collect two types of information: Personal Information and Non-Personal Information. Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLS, platform types, preferences you submit and preferences that are generated based on the date you submit. Personal Information you voluntarily provide to us, which may include: email, full name and address, which you submit during the purchase process. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, certain information about your device, and your overall interaction with the Site. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. Lastly, when you connect with us through a third-party platform (e.g., Twitter, Facebook, Pinterest) we may, depending on your privacy settings, receive some information from your third-party account, and what we collect depends on your privacy settings with that third-party platform.

HOW DO WE USE YOUR PERSONAL INFORMATION

We use the Personal Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Personal Information to communicate with you, screen our orders for potential risk or fraud, and advertising relating to our products or services. We do not retain Payment Information. Rather, we use third-party payment processors to process payments made to us. By submitting your Payment Information, you consent to our providing your Payment Information to such third-party payment processors. We share your Personal Information with third parties to help us provide, operate, analyze, maintain and optimize our services. For example, we use Woocommerce to power our online store–you can read more about how they use your Personal Information on their website. We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We also may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://www.google.com/settings/ads/anonymous
– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

YOUR RIGHTS 

You have the right at any time to prevent us from contacting you for marketing purposes.  When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. You can also indicate that you do not wish to receive marketing communications from us by not subscribing to our newsletter. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out on the homepage, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy and shipping updates and tracking numbers. Please note, the Company reserves the right to change this policy and our Terms of Service at any time. You should periodically check the Site and this privacy page for updates.

 

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